RETURN, REFUND AND CANCELLATION POLICY

1. ORDER CANCELLATION, RETURN, REFUND, OR EXCHANGE:

A. Subject to the terms and conditions in this Returns Policy, you may apply for a cancellation of a placed order, return, refund or exchange of a product purchased from www.nirviyu.com(including its mobile version) and mobile application (collectively the “Website”). To initiate a cancellation, return, refund or exchange, you can write us at info@nirviyu.com.

B. You may apply for:

C. A product shall not be eligible for return and refund or exchange in the following cases:

D. Return and refund or exchange of the product shall be subject to the following conditions:

E. Return and Refund or Exchange Process:

A request for return and refund or exchange of a product must be made within the following timelines:

Once we are informed, we may require you to submit certain information, including:

We will review the information provided by you and may request additional information if required. We may also contact you to discuss the case. After investigation, the approval of your request for a return and refund or exchange will be made by us in our sole discretion. Where the request is approved, we will arrange to collect the product and, depending on your request, refund or exchange (subject to availability) the product.

F. Returns Shipping

G. Other Terms and Conditions:

2 ORDERS AND CANCELLATION:

A Acceptance and Cancellation:

B. Accounts for Users classified as “High Fraud Risk” may be suspended or terminated. Any credits earned through any loyalty or referral program will be forfeited.

A User may be classified as “High Fraud Risk” if he engages in one or more of the following:

C. Cancellation by Company: